To Take Care of Our Customers and Our Team Members
A Letter to our Customers Regarding COVID-19 and our Continued Commitment to Safety
At Ragsdale, we take our commitment to customers seriously. As a valued customer, we appreciate the trust you place in us and our people as we provide essential services in your home.
We are closely monitoring the evolving COVID-19 environment and to that end, I wanted to personally update you on the steps we are taking to ensure the health and safety of our customers and team members.
the past year, Ragsdale has provided staff with comprehensive Personal
Protective Equipment (PPE) including hand sanitizer, masks, shoe covers and
gloves. We follow a comprehensive safety checklist while visiting customers'
homes and are requiring employees to stay home and seek medical attention if
they are experiencing symptoms related to COVID-19 or have been exposed to
We're still operating in
a pandemic, and many of the changes we've made over the past year, such as
strengthening our cleanliness and safety protocols, will be permanent.
technicians maintain a heightened awareness of their surroundings and adhere to
sanitization basics during each service call.
Their focus is to be there when promised, provide excellent customer
service and do so safely with everyone's well-being in mind.
As vaccines become more accessible, we are
encouraging our team members to get vaccinated. Stopping a pandemic requires using all the
tools we have available—wearing masks, staying at least 6 feet from people who
don't live with you, avoiding crowds and poorly ventilated spaces, washing your
hands frequently, and getting vaccinated.
At Ragsdale, we believe we all play a
significant part in the effort to stop COVID-19.
We understand that the services we provide are essential to everyday life and your comfort at home. If you need us, please do not hesitate to call us at 770-443-1821 to schedule service. Our office staff and technicians are here to help you as needed with any of your heating, cooling, or plumbing needs.
Thank you for trusting Ragsdale to serve you.