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A new heater or air conditioner is a major investment. But without the right knowledge, your investment is almost guaranteed to fail.
Most homeowners research air conditioner or heater makes, models and brands before making a purchase.
However, the quality of the installation is the single greatest contributing factor to a properly functioning, efficient air conditioner and heater. So before you hire a new HVAC company, make sure it's one that knows what they're doing.
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What to Look for in an HVAC Company
Ask for a list of customers and check references. A call to the Better Business Bureau is worthwhile.
Contractors who are members of the Air Conditioning Contractors of America, the Plumbing-Heating-Cooling Contractors Association, and other similar professional contractor groups most likely have a commitment to professional standards and ethical business practices.
Ask us about our required certifications. Ask about recent training received; new and long-tenured contracting businesses regularly invest in professional HVAC technical training to stay current.
North American Technician Excellence (NATE) certification is the HVAC industry’s leading authority for technical certification of HVAC technicians; the industry’s best contractors have some level of NATE certification and proudly display their credentials on their websites and in their advertising.
Look for a dealer you see as active, present, and involved in your local community.
You want a local contractor who is close by, who cares about your needs, and who has a commitment to your community.
One who is able to provide fast, friendly, convenient service when you and your family need it. Look for a contractor who will be there in your hometown tomorrow to help you maintain and service what you purchase today.
Why a Contractor Should Visit Your Home First
An air conditioning and heating system that’s too small won’t keep your home comfortable and one that is oversized will not maintain acceptable humidity levels and will be very inefficient. A professional Contractor will determine the optimal size of HVAC equipment for your home by making a careful study of your cooling requirements by performing a heating and cooling Load Calculation of your structure.
Only an in-person home visit by a trained HVAC professional contractor can ensure that you buy the right equipment that your home requires to be safe and efficient for a long time.