We know it's hard to think straight in a plumbing emergency – but if you have a pipe burst or another sudden problem, the steps you take next can be important! Here's a list of things you can do before the plumber arrives:

Shut Off Nearby Water Sources

If you've got water spraying out on the walls or floor, you need to look for a way to shut off water to your problem spot. Even if you don't need to, shutting off the water can be an important step to prepare for the plumber.

  • Toilet shutoff levers are typically located on the base of the toilet, toward the back.
  • Sinks have turn-off valves for both hot and cold water, located under the sink.
  • Every house has a main water shutoff valve, but they can be in different places. Start looking for it with your water meter. If shutting off nearby pipes doesn't help shut off water to your whole house.

Trap and Remove Spilled Water

The real danger of water isn't things getting wet: It's the potential for moisture to soak into materials and ruin them, creating problems with rot, mildew and more. So, the moment you have the water turned off, it might be a good idea to throw down some towels and start soaking any pools of water up. If there's still dripping water, use a bucket to make sure it doesn't escape.

Make Space

While it is not a requirement, sometimes it is helpful to the plumber for you to clear any cupboards, floors or crawlspaces that plumbers will need access to. It helps to have a box or two to act as a temporary storage place for any supplies you need to move.

Remember, for any other questions about a particularly plumbing emergency and what to do, contact Ragsdale to get the best advice!

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